To best serve you, I will often ask my staff for help; you may hear from my executive assistants, Reed or Emma. We are flexible in our response time, helping those who are in urgent need asap, so it may take us a few days to get back to you; thanks for your understanding as we work through our inbox to your request.
*Subscribe to our weekly e-news here: www.michaeljanz.ca/updates *
* * * For IMMEDIATE concerns related to city services, please contact #311 or submit online. #311 directly connects with front line service providers who can triage work faster than emailing the Mayor or City Council. * * *
You may apply to the Seniors Property Tax Deferral Program here: https://www.edmonton.ca/residential_neighbourhoods/property_tax_assessment/tax-assistance-for-seniors
If you are in need of urgent help, please call the following services which are available 24/7 by telephone:
- Emergency needs (food, clothing, shelter): 1-866-644-5135
- Mental Health Distress Line: 780-482-4357 (available 24-7)
- Mental Health Live Chat: 1-877-302-2642 (available weekday day & evenings + weekend afternoons)
- Seniors Abuse Helpline: 780-454-888
- Family Violence Info Line: 780-310-1818
- Child and Family Crisis Support: 1-800-638-0715
- Child Abuse Hotline: 1-800-387-5437
- Child Intervention Crisis Unit: 1-800-638-0715
- Crisis Diversion Team: 211 (Press 3 to dispatch the 24/7 Crisis Diversion Team)
- Trans LifeLine: 1-877-330-6366
- Sexual Assault Centre of Edmonton: 780-423-4121
- WIN House Women's Shelter 780-479-0058
- Lurana Women's Shelter 780-424-5875
Below are a few non-emergency phone numbers for a number of inquiries:
- Police Non-emergency line: 780-423-4567
- Alberta Health & Seniors Advocates: 780-422-1812
- Seniors Help Line: 211
- City of Edmonton Help Line: 311
- Report a problem property here.
- Bylaw Inquires such as parking, construction, noise or neighbourhood issues, contact 311
- Alberta Works: 780-644-9992
- Edmonton Community Legal Centre: 780-402-1725
- Legal Aid 1-866-845-3425
- Immigration, refugee, border services, passports and international travel including Canadians returning from abroad: MP Matt Jeneroux: [email protected] or MP Heather McPherson [email protected]
Thank you for contacting my office. We will reply to you as soon as we are able.
Sincerely,
Office of Michael Janz,
Councillor Ward papastew
Contact our office:
780-496-8146
2nd Floor, City Hall
1 Sir Winston Churchill Square
Edmonton AB T5J 2R7
